Effective Date: 10th Oct, 2023

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This Refund Policy applies to all purchases made on the website www.autom8app.com (the "Website") and any services or products offered by Express Digital under the brand name "Autom8App" (referred to as "we," "us," or "our"). By making a purchase through our Website, you agree to the terms outlined in this Refund Policy. If you do not agree with these terms, please do not make any purchases through our Website.

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1. Refund Eligibility

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1.1. All purchases made through our Website are considered final and non-refundable unless the purchased software or service does not perform as intended, as described in our documentation or as explicitly promised.

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2. Software Performance

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2.1. If you encounter issues with the performance of our software or services, please contact our support team at [email protected] to report the issue.

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2.2. We will thoroughly investigate reported issues and may offer refunds at our discretion if the software or service is found to be materially defective or not functioning as advertised.

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3. Reporting Issues

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3.1. To be eligible for a refund based on software performance issues, you must report the issue to us within [Number of Days] days of the date of purchase.

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3.2. You may be required to provide detailed information about the issue, including but not limited to error messages, screenshots, or any other relevant information to assist us in assessing the problem.

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4. Refund Process

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4.1. If you meet the eligibility criteria and we determine that a refund is appropriate, we will process the refund to the original payment method used for the purchase.

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4.2. Refunds will be processed within [Number of Days] days of the approval of the refund request.

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5. Non-Refundable Items

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5.1. The following items and services are non-refundable:

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- Charges for additional services within our tools, such as phone number charges, email marketing charges, and AI content charges.

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- Any purchases made after the 7 working day refund reporting period.

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- Services that have been consumed or used in part or in full.

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6. Contact Us

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6.1. If you believe you are eligible for a refund based on software performance issues, or if you have any questions or concerns about this Refund Policy, please contact us at:

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Express Digital

Email: [email protected]

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Thank you for using Autom8App. We are committed to providing you with high-quality software and services, and we are here to assist you with any issues you may encounter.